TASQ Staffing Solutions
Position: Scheduling Analyst (Rockwell/Ortigas) | Onsite Work Location: Onsite at Rockwell/Ortigas Work Schedule: On-site (flexible shifts) Start Date: Immediate Responsibilities: Schedule Development and Maintenance: Create and regularly update optimal agent schedules across vendor and BPO...
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Offshore Business Processing
A candidate must have competent leadership skills to help the team to improve and develop efficiently. Take the lead to OBP by clicking the apply button now! Job Summary HMO on Day 1 Receive promising...
TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP. The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce...
About the job: WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process...
Manpower Core Group Inc.
We are seeking a Workforce and Reports Specialist who will play a critical role in supporting the Operations Department by ensuring optimal staffing, attendance, and productivity across all teams. This position is responsible for real-time...
About the job WFM RTA (Alabang) | Onsite Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce Management Excellent skills in scheduling and real-time time management a must Strong...
STACKph GDV Business Services CO.
We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga We also have other site: - Cebu IT Park - Bridgetowne, Pasig City Virtual Process | Onsite Process |...
BPO Telesys Hub
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...
