Location:
Ermita, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
28.000,00 ₱ /
Monthly
Job Description
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.
When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.
When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.
Number of vacancies:
10
Company Description
Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.
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