Front Office Agent

Kawit, Cavite

Posted more than 30 days ago

Company:: GOLDEN COAST VIEWPOINT INC
Company Description:: HISTORY Golden Coast Viewpoint Incorporated was established in 2022 and is focused on a shared service industry business of Hotel, Lodging, Recreational Facility. Recognizing the demand for exceptional services among the working-class clientele within our target area, our shareholders set out to create a company that would redefine the standards of hospitality and leisure experience. The company works closely with our clients as we recognize that success would be achieved by understanding the unique needs of each customer. Identifying and evaluating options and effectively managing the service industry. With this approach the company was able to tailor its offerings to precisely match the desires of its customers. The journey of Golden Coast Viewpoint Inc. is being guided by its Mission, Vision, and Culture. Our Company Leaders, alongside our dedicated team members, have consistently taken the lead in customer service, sales, lodging, and promoting relaxation and wellness. We understand that our people are our greatest asset, and their unwavering commitment to our mission and vision has been instrumental in our growth and success. OUR MISSION We, The Golden Coast Viewpoint Inc., commit ourselves to a relentless pursuit of excellence, guided by our unwavering dedication to putting our customers first. We are passionate to a customer-centric approach, we aim to deliver unparalleled 24/7 customer service, exceptional lodging experiences, world-class shopping, and recreational amenities, all while fostering an environment that empower and nurtures our valued employees. Our mission is not just to meet expectations; it's to exceed them, creating a harmonious synergy between customer satisfaction and employee well-being, making our customers’ every day experience extraordinary for those who choose Golden Coast Viewpoint Inc. OUR VISION At Golden Coast Viewpoint Inc., our vision is to be the unrivaled choice in customer service excellence, setting the gold standard for top-tier facilities and service for every individual we serve. We aspire to not only create a secure and nurturing workplace for our employees but also to be a beacon of prosperity and success for our valued partners. We aim to stand as a profitable and auspicious force in the business landscape, continually innovating, exceeding expectations, and redefining industry benchmarks, all while delivering unwavering dedication to customer satisfaction and employee well-being. OUR CULTURE At Golden Coast Viewpoint Inc., our company culture is the beating heart of our shared service industry, uniting the diverse talents and passions of our team members. Grounded in our firm commitment to our mission and vision, we are on a relentless pursuit of excellence in everything we do. Diversity and Inclusion: We cherish and celebrate the rich tapestry of backgrounds, perspectives, and talents that our team members bring to the table. Our commitment to diversity and inclusion is not just a policy; it's the cornerstone of our strength, fostering an environment where every voice is heard, and every idea is valued. Employee Succession and Growth: We are committed to fostering an environment where every team member can thrive and grow. We provide ongoing training, mentorship, and opportunities for advancement, nurturing the careers of our employees and ensuring they are well-equipped for leadership roles within the company. LOCATION Covelandia Road, Pulvorista, Kawit, Cavite
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 5

Job Description

Receptionists have administrative and customer service responsibilities that are vital to many workplaces. The Receptionist’s primary responsibility is to provide excellent customer service to guests and to ensure their overall satisfaction while enjoying the amenities provided. The Receptionist will be the first point of contact for guests that will be handling their inquiries, requests, bookings, and other concerns. The Receptionists shall also inform guests regarding the policies, procedures, and rules to be followed while inside the building premises.
Qualifications:
-Male/Female with pleasing personality
-Graduate of BS Tourism/HRM
-Proven experience as Front Desk representative, agent or relevant
-Knowledgeable in Office Management
-Proficient in English both oral and written
-Excellent Knowledge in MS Office
-Strong communication and people skills
-Good organizational and multi-tasking abilities
-Customer Service oriented