Hotel Operations Supervisor
Silang, Cavite, Cavite
Posted 12 days ago
- Company:
- Primer Group of Companies
- Company Description:
- OUR STORY A force to reckon with in the retail and distribution of premium branded consumer products, The Primer Group of Companies started out in 1985 as a small trading company and has since aggressively expanded the depth and breadth of its operations to become one of the market leaders in various highly competitive categories and industries contributing to economic growth. In over 35 years, the Primer Group created a niche in marketing the world’s best brands in travel, lifestyle, action sports and outdoor products, and eventually diversified its portfolio, from its core retail business to its wide range of high quality industrial products and top caliber services
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
- Supervises front desk operations such as guest check-in and check-out, room inventory, and incoming calls
- Supervises staff members and delegate tasks as necessary
- Train front desk staff in hotel protocols, guest registration, and other duties
- Assist the general manager with management tasks such as creating employee work schedules and other administrative duties
- Maintains the hotel's inventory and order new items as needed
- Interacting with hotel guests to ensure they receive a quality experience
- Answering questions and addressing customer complaints
- Inspect guest rooms and all other hotel areas for cleanliness and to ensure that hotel protocols are being followed
Qualifications
- College graduate preferably in hotel management or business administration/management
- At least 2 years of work experience in operations with any hotel or service-oriented organization