Customer Service Specialist
Taguig, National Capital Region
Posted today
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Responsibilities:
• Interacts with customers via telephone, email, online chat, or in person to provide support.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries.
Required Skills:
• Completed at least 2 years in College or High School Graduate with 1 year customer-interfacing work experience.
• Must be willing to work in an environment that requires 100% phone-based customer interaction.
• Proficient computer skills with the ability to learn new software.
• Excellent communication skills including active listening.
• A positive attitude and the ability to build relationships with clients.