Bilingual Korean

Pasay, National Capital Region
Posted yesterday
Company:
Ayuda Business Management solution Inc
Company Description:
We match job seekers with the best opportunity by establishing a profound, firm, and valued relationships with our clients, our partners, and the communities in which we operate. Day by day, we work to provide the best opportunities available in the market, solutions to any challenges ahead of an individual and an organization.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Customer Support in online gaming

-involves assisting players with inquiries, resolving issues and providing a positive experience, ensuring that gamers enjoy a smooth and enjoyable time on the platform.
In this role you could:
answer customers questions with a professional and friendly service via live chat, telephone and email
fix all customer queries and questions in a timely manner
talk to other departments within the company to solve customer queries
handle complaints or pass them to a supervisor
add customer information onto a computer
remain up to date with industry rules and procedures

You'll need:

customer service skills
to be thorough and pay attention to detail
the ability to work well with others
sensitivity and understanding
patience and the ability to remain calm in stressful situations
the ability to accept criticism and work well under pressure
excellent verbal communication skills
active listening skills
to be able to use a computer and the main software packages competently
Salary:
80.000,00 ₱ Monthly

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