Customer Success Officer - WFH

Ortigas, Pasig, National Capital Region

Posted yesterday

Company:: Eteam Workforce Private Corporation
Company Description:: ETeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.
Contract Type:: Contract
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Customer Success Officer

WORK SET UP: WFH
WORK LOCATION/SITE: ORTIGAS, PASIG CITY
CONTRACT DURATION: 12 MONTHS - subject for regularization
SALARY OFFER: PHP 20,000 MAX
LAPTOP PROVIDED: YES
TARGET START DATE: AUGUST 21, 2023

Job Description

- Execute the B2C and B2B marketing campaigns including, but not limited to, lead generation, new product launches, reactivation of non-active sellers, self serve monetization, and retention campaigns
- Extract and sends reports of leads gen everyday
- Check Trello and budget for the campaigns
- Able to analyze the user data and create relevant campaigns catering to the right target segments with high ROI
- Work with product and design team to produce appropriate campaign landing pages, webpages and creative assets
- Apply the right marketing mix to maximize the impact of marketing campaigns
- Digest and apply learnings from post-campaign reports, channel effectiveness and audience studies
- Build and maintain relationships/networks with relevant stakeholders, in ways that help to deliver strategies/plans as a whole, and with smooth and timely delivery
- Help process value added services for clients or tickets if needed
- Upload listings for Developers and Corporate accounts when necessary
- Create monthly performance reports for Developers/Corporate accounts
- Coordinate key activities with stakeholders
- Perform other tasks as necessary

Qualifications:

- At least 1 years experience in performance marketing
- Hands-on experience on Facebook ads manager, Google Ads/AdWords, other channels of advertising platforms are preferred too.
- A positive growth mindset, drawing energy from collaboration, challenge and change as an opportunity
- Experience building and scaling teams, budgets, tools, and programs. You constantly look for ways to work smarter vs harder and balance effort vs impact.
- Experience working in a fast-paced, start-up environment
- Detail-oriented, and able to juggle multiple tasks and conflicting deadlines at once
- Sales and Marketing experience a bonus
- Zapier & hubspot, wordpress skillset
- Can start on August 21, 2023