Urgent Hiring Local Healthcare Insurance account / HMO - Medical

Pasig, National Capital Region
Posted more than 30 days ago
Logo Neksjob Philippines
Company:
Neksjob Philippines
Company Description:
ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
25

Job Description

Key Responsibilities:

Handle inbound and outbound calls professionally and courteously to assist customers with insurance-related inquiries and issues.
Provide accurate information regarding insurance policies, claims, coverage, and benefits.
Assist customers in processing insurance claims, policy changes, and premium payments.
Document customer interactions in a clear and concise manner using our CRM system.
Resolve customer complaints and issues promptly while ensuring a high level of customer satisfaction.
Collaborate with other team members and departments to provide comprehensive solutions to customers.
Adhere to company policies, procedures, and compliance standards.
Maintain a strong understanding of insurance products and industry regulations.

Qualifications:

At least 6 months' work experience handling HMOs with at least 2 years college education, any course
If no HMO work experience, at least 2 years college education of any MEDICAL ALLIED course (ex. BS Nursing, BS Psych, MedTech, RadTech, Physical Therapist, Caregiver, Midwife, etc.)
Able and willing to work ON-SITE in Ortigas Center, Pasig City
Able and willing to work in a shifting schedule.
No BPO experience needed
Salary:
18.000,00 ₱ Monthly

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