Waiter waitress
manila, National Capital Region
Posted 25 days ago
- Company:
- Hotel Okura Manila
- Company Description:
- Set within the Resorts World Manila shopping and entertainment complex, this chic, high-end hotel is 1 km from Ninoy Aquino International Airport and 10 km from Manila Baywalk Dolomite Beach. Stylish, minimalist rooms have Wi-Fi, TVs, tea and coffeemakers, and minibars, plus sofas and Japanese-style loungewear. Upgraded rooms add cypress soaking tubs and Nespresso machines. Room service is available 24/7. A rooftop terrace features a pool and a bar/restaurant. There's also a Japanese fine-dining restaurant. Breakfast and parking are available.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Primary School
- Gender:
- Any
- Number of vacancies:
- 17
Job Description
Ultimately, you should be able to provide an excellent overall guest experience.
Responsibilities
Provide excellent customer service to ensure satisfaction
Greet customers and present menu
Make menu recommendations or share additional information upon request
Take and serve food/drinks orders and up-sell additional products when appropriate
Arrange table settings and maintain tables clean and tidy
Check products for quality and correct any problems
Deliver checks and collect payments
Working closely with all serving and kitchen staff
Follow all relevant health department rules/regulations and all customer service guidelines
Requirements
Proven work experience as a waiter or waitress
Service orientation and excellent organizational skills
Problem-solving and decision-making skills
Hands on experience with cash register and any ordering information system
Active listening and effective communication competencies
Good physical condition
High school diploma; food safety training will be considered a plus
Qualified applicants are required to forward their CV/Resume for immediate application.