Customer Service Representative - Sales Account

Ms. Kendra good evening po, Ipapapost ko po sana sa indeed, Salamat po.

Client Profile: The establishment of this company took place
in 1976. Among the IT companies that are growing most rapidly, not just in the
Philippines but also in Canada and Australia. This firm specializes in business
consulting, systems integration, and IT services.

Role: Customer Service Representative - Sales
Industry of the company: BPO Company
Location: McKinley, Taguig City
Salary: Php23,000-Php30,000
Work Schedule: Night Shift Schedule
Work Arrangement: Work Onsite

Requirements for the Job:
College Degree
BPO experience in sales and retention for at least 6 months to 1 year
Open to working a graveyard shift
Willing to work onsite in McKinley, Taguig
Can commence at the earliest opportunity

Job Duties:
✨ Assist in keeping clients and renewing contracts, as per company objectives.

✨Ascertain and fulfill client requirements, engage in consultative, value-oriented sales
and account management discussions.

✨Serve as the primary liaison for internal sales teams and customers
✨Manage inquiries concerning billing and accounts
✨Ensure a smooth and gratifying customer experience
✨Maintain current data in CRM systems and ensure all customer interactions are recorded accurately
✨Collaborate with internal support teams to manage reporting, escalations, and continuous
process improvements
✨Organize and supervise follow-up communication to aid in closing deals and
maintaining ongoing relationships

Benefits:
✨Government Mandated Benefits
✨Dental Allowance
✨Miscellaneous allowance
✨Medical Allowance
✨Provident Fund
✨Business Casual
✨Insurances