Customer Service Representative (Sales Account)

Makati, National Capital Region

Posted 5 days ago

Company:: Miranda HR
Company Description:: We are an external recruitment partner based in Baliuag, Bulacan, helping businesses connect with top-quality talent.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 20

Job Description

- Build and maintain strong relationships with sales account clients, ensuring satisfaction and repeat business through excellent service and communication.

- Handle customer orders from initial inquiry to delivery, including quoting, processing sales orders, and tracking shipments to ensure timely fulfillment.

- Provide detailed information about products or services, helping customers make informed purchasing decisions that best meet their needs.

- Support the sales team by identifying opportunities to upsell or cross-sell products and services based on customer needs and account history.

- Address customer complaints or concerns promptly and effectively, following up to ensure complete satisfaction and retention.