SALES Account - Customer Service Representative
Talent Outsourcing Channel (TORCH) Solutions
Posted 20 days ago
Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Senior High School
Salary:
32.000,00 ₱ /
Monthly
Job Description
Talent Outsourcing Channel Solutions' is seeking a talented and driven Sales Account - Customer Service Representative to join our team in Quezon City, Metro Manila. This full-time position will play a crucial role in providing exceptional customer service and support to our clients, while also driving sales and revenue growth.
What you'll be doing
Answering inbound sales calls and responding to customer inquiries in a professional and courteous manner
Identifying customer needs and cross-selling or upselling relevant products and services
Maintaining accurate records of customer interactions and sales activities
Resolving customer complaints and ensuring a positive customer experience
Collaborating with the wider sales and customer service teams to share best practices and drive continuous improvement
Contributing to the achievement of team and individual sales targets
What we're looking for
Atleast HS Graduate + Atleast 2 years BPO sales experience
Proven experience in a sales or customer service role, preferably within the call centre or contact centre industry
Strong communication and interpersonal skills, with the ability to engage with customers effectively
Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
Proficiency in Microsoft Office applications and familiarity with customer relationship management (CRM) software
A positive, enthusiastic, and adaptable attitude, with a willingness to learn and grow
Fluency in English and the local language(s)
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits and perks, including:
Comprehensive health and wellness benefits
Opportunities for career development and advancement
Flexible work arrangements and work-life balance initiatives
A diverse and inclusive company culture that values teamwork and collaboration
APPLY NOW!
What you'll be doing
Answering inbound sales calls and responding to customer inquiries in a professional and courteous manner
Identifying customer needs and cross-selling or upselling relevant products and services
Maintaining accurate records of customer interactions and sales activities
Resolving customer complaints and ensuring a positive customer experience
Collaborating with the wider sales and customer service teams to share best practices and drive continuous improvement
Contributing to the achievement of team and individual sales targets
What we're looking for
Atleast HS Graduate + Atleast 2 years BPO sales experience
Proven experience in a sales or customer service role, preferably within the call centre or contact centre industry
Strong communication and interpersonal skills, with the ability to engage with customers effectively
Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
Proficiency in Microsoft Office applications and familiarity with customer relationship management (CRM) software
A positive, enthusiastic, and adaptable attitude, with a willingness to learn and grow
Fluency in English and the local language(s)
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits and perks, including:
Comprehensive health and wellness benefits
Opportunities for career development and advancement
Flexible work arrangements and work-life balance initiatives
A diverse and inclusive company culture that values teamwork and collaboration
APPLY NOW!
Number of vacancies:
100
Company Description
We help professionals find their perfect career match while supporting businesses build great teams.
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