Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Salary:
26.000,00 ₱ /
Monthly
Job Description
Direct Hiring!
Technical Monitoring Service - CSR
Salary: 26,000php + Complete Benefits
Location: SM Cyberwest, Quezon City (EDSA)
Hybrid: 3x RTO, 2x WFH - Equipment provided
Schedule: Monday to Friday, Rotational Schedule (change of shift every month or quarter)
Qualifications:
6 months experience as CSR/TSR.
Good communications skills.
Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel).
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Technical Monitoring Service - CSR
Salary: 26,000php + Complete Benefits
Location: SM Cyberwest, Quezon City (EDSA)
Hybrid: 3x RTO, 2x WFH - Equipment provided
Schedule: Monday to Friday, Rotational Schedule (change of shift every month or quarter)
Qualifications:
6 months experience as CSR/TSR.
Good communications skills.
Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel).
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Number of vacancies:
1
Company Description
Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
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