Customer Support - Tech - HVACR Monitoring -Open to Fresh Grads

Nityo Infotech
Posted 26 days ago
Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Salary:
24.000,00 ₱ /  Monthly
Job Description
URGENT HIRING! 20+ HEADCOUNTS NEEDED
Customer Service/Support - Technician I – Monitoring Service (HVACR)
Location: Quezon City
Setup: Hybrid -- Onsite and WFH -- Equipment Provided
Schedule: Shifting -- Weekends off not guaranteed
Salary: ₱24,000 + Competitive Benefits
Open for Fresh Graduates

Qualifications:
-- Graduate of any 4-year degree
-- Fresh graduates and Associate graduates welcome
-- Customer service background is a plus
-- Experience in offshore service operations is an advantage
-- Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)

Responsibilities:
-- Diagnose HVACR/refrigeration alarms based on SLA
-- Contact customers via phone/email with accurate documentation
-- Analyze alarm history and graphs for sound decision-making
-- Update and confirm completed work orders
-- Handle inbound/transferred calls as needed

Apply now and be part of a growing team.
Number of vacancies: 30
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Company Description
Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
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