Customer Support - Tech - HVACR Monitoring -Open to Fresh Grads
Quezon City, National Capital Region
Posted 8 days ago
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 30
Job Description
Customer Service/Support - Technician I – Monitoring Service (HVACR)
Location: Quezon City
Setup: Hybrid -- Onsite and WFH -- Equipment Provided
Schedule: Shifting -- Weekends off not guaranteed
Salary: ₱24,000 + Competitive Benefits
Open for Fresh Graduates
Qualifications:
-- Graduate of any 4-year degree
-- Fresh graduates and Associate graduates welcome
-- Customer service background is a plus
-- Experience in offshore service operations is an advantage
-- Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)
Responsibilities:
-- Diagnose HVACR/refrigeration alarms based on SLA
-- Contact customers via phone/email with accurate documentation
-- Analyze alarm history and graphs for sound decision-making
-- Update and confirm completed work orders
-- Handle inbound/transferred calls as needed
Apply now and be part of a growing team.
- Salary:
- ₱24,000.00 Monthly
