Sales Clerk

Maintains efficient / effective customer service at all times.
o Gives pleasant/ cheerful smile to customers and greets them accordingly.
o Acknowledges the presence of customers; listens and pays attention to their needs.
o Attends to customer complaints with eagerness and understanding
o Thanks the customer at the end of every transaction.
 Performs the following functions to attain given sales quota:
 Attends and assists the customers in the selection and choice of merchandise style, color or size.
 Directs the customers to the nearest counter for the payment of the merchandise.
 Replenishes stocks on display and ensures availability of stocks in the selling area.
 Arranges display of stocks. Maintains good housekeeping through proper storage, cleanliness and
orderliness of the work area to ensure a systematic flow of work and prevent accidents.
 Adheres to the guidelines and policies relative to the store’s campaign on customer service.
 Safeguards merchandise in his/ her area from shoplifting, breakage and damages.
 Assists in the periodic inventory taking of the department and branch as well.
 Maintains orderliness of work area to ensure systematic flow of work; ensures proper storage and
cleanliness as a preventive measure against fire or other accidents.
 Sees to it that all merchandise/ items and other equipment in the selling area and those in his/ her
custody are well secured and accounted for