Customer Service Specialist
Quezon City, National Capital Region
Posted 4 days ago
- Company:
- Zynergia Health and Wellness Corp.
- Company Description:
- Synergia (modified as Zynergia) is an attic greek word of Synergy which means “working together”. Let us work together and lay a new foundation in which a better company can be constructed. A new company free from any corruption, fraud, deceit, malversation and other form of fraudulent act or deceptive operation.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Number of vacancies:
- 4
Job Description
• Identify and resolve issues with customer orders, such as stock discrepancies, incorrect part selections, or any other order-related concerns.
• Communicate with customers via phone to inform them about order issues and assist them in deciding how to proceed.
• Process purchase orders received from customers on terms, entering relevant information into our system, and sending order confirmation to customers.
• Utilize multiple software platforms simultaneously to ensure accurate order processing and efficient issue resolution.
• Collaborate with cross-functional teams, including the warehouse and sales teams, to ensure accurate and timely order fulfillment.
• Demonstrate technical knowledge, particularly regarding hardware products, in order to assist customers effectively.
