Team Leader

· Manage and lead the day to day operations of your team including the recruitment, training, induction of our support workers and nurses
· Manage and oversee client rosters
· Provide leadership, support and mentoring of the team ensuring high quality service delivery of programs for clients and their families in accordance with contractual and funding requirements
· Prepare annual performance review of the team and revaluate processes
· Ensure excellence in client service delivery leading the way in Age and Disability support services
· Managing the assessment of clients care, implementing care plans and successfully on-boarding new clients
· Developing exceptional relationships and collaborate networks within relevant stakeholders internally and externally
· Manage client service feedback and ensure feedback process is addressed
· Ensure all documentation, procedures and reporting meets relevant guidelines and legislation
· Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation