Customer Service/Support - Technician
Quezon City, National Capital Region
Posted 2 days ago
- Company:
- Nityo Infotech Services Philippines
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 26
Job Description
Customer Service/Support - Technician I – Monitoring Service (HVACR)
Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits
Qualifications:
Must have good communication skills
Fresh graduates and Associates graduates welcome
At least 1 month experience in Customer Service
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
- Salary:
- ₱24,000.00 Monthly
