Sr. Client Customer Desk (Voice Account)
Taguig, National Capital Region
Posted 3 days ago
- Company:
- JK.hiring30
- Company Description:
- J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team.In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Position: Sr. Client Services Desk
Company Industry: IT Company
Work Location: Taguig or Ortigas
Work Schedule: Night shift Schedule
Salary: Php30,000-Php40,000
Work Set Up: Work onsite
BENEFITS:
- Government Mandated Benefits
- HMO
- Sick leave
- Vacation Leave
- 13th month pay
JOB REQUIREMENTS:
- Bachelor Degree Holder
- Open for undergrad with at least 2 years of solid BPO experience in handling financial account
- Can start as soon as possible
- Willing to work in the nightshift schedule
- Willing to work in Taguig or Ortigas
JOB RESPONSIBILITIES:
- Ensure to address all the inquiries of the client related to their financial inquiries
- Ensure to handling all the complex that may arise that require knowledge on financial
- Ensure to meet the target in the company
- Manage the accurate record of maintaining the client interactions, transactions, and resolutions
- Make sure to have a positive an experience to the client throughout the interactions in the financial inquiries
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Phone Interview
- Assessment
- Job offer
