Urgent Hiring: Customer Service Representative (HeyAbby Account)

Angono, Rizal

Posted 27 days ago


Company:: LEX iSolutions PH
Company Description:: The synergy of European Expertise and Filipino Excellence in HR services. Specializing in recruitment, payroll, and tax consultation, we bring the best Filipino talent to the global stage. Partnered with Intelligent Sales Netherlands, we deliver comprehensive HR solutions with unmatched proficiency and reliability.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

We're looking for a Customer Service Representative passionate about plants and people! The ideal candidate will handle customer inquiries related to indoor planting and hydroponics through phone, email, and chat channels.

Industry: Agriculture / Customer Support
Location: Angono, Rizal

Work Schedule:
• Monday to Wednesday: 4:00 PM – 12:00 AM EST (Tuesday to Thursday: 4:00 AM – 12:00 NN PHT)
• Saturday & Sunday: 12:00 PM – 8:00 PM EST (Sunday & Monday: 12:00 AM – 8:00 AM PHT)
• Days Off: Thursday and Friday

Responsibilities:
• Deliver excellent customer service through various channels
• Respond to inquiries about indoor planting and general agriculture
• Offer guidance throughout the planting process and provide expert advice
• Troubleshoot and resolve customer issues efficiently
• Maintain accurate records of interactions and transactions

Qualifications:
• Bachelor’s degree in Agriculture (Planting related) or related field, or at least 1 year of relevant planting experience (indoor planting/hydroponics experience preferred).
• Must be able to work US time zones (EST)
• Willing to work on-site in Angono, Rizal
• Fluent in English with excellent verbal communication skills
• Ability to provide voice support services
• Strong problem-solving and customer handling skills

Apply now and grow with a team that’s as passionate about plants as you are!