Billing and Collection Associate - Urgent
Makati, National Capital Region
Posted 9 days ago
- Company:
- Dempsey Resource Management Inc.
- Company Description:
- Dempsey Resource Management Inc. (DEMPSEY) is a Philippine-based executive search and referral services company specializing in sourcing competent and qualified candidates for direct hiring by client companies. Unlike contracting agencies, DEMPSEY does not hire or deploy personnel for contractual, temporary, or project-based roles. Established in 2008 and headquartered in Quezon City, DEMPSEY is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue, and holds the necessary business permits. The company focuses on matching private companies with professionals across various fields, including Accounting, Finance, Engineering, Sales, Marketing, Web Development, Human Resources, and Behavioral Sciences. DEMPSEY sources candidates from both Metro Manila and provincial institutions, aiming to provide opportunities that hone natural talents, enhance acquired skills, and maximize potential for efficient, productive, and successful employment.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Work Schedule: Monday to Friday
Working Hours: 8:30 am to 5:30 pm
Work Location: Makati Office
Job Qualifications:
Bachelor’s degree in Business Administration, Finance, Accounting, or any related field
Relevant work experience is not required but considered an advantage (e.g., billing, invoicing, collections, accounts receivable, call-based follow-ups)
Solid understanding of billing and collection processes
Proficient in Microsoft Excel and other MS Office applications
Strong written and verbal communication skills
Customer service-oriented with a proactive and professional attitude
Quick learner, with willingness to adapt to new systems and processes
Familiarity with ERP systems and Smartsheet is a plus
Willing to render overtime as required by business needs
No licensure required
Job Description
Process regular billing.
Handles client/customer (internal and external) concern.
Performs other duties and responsibilities as maybe assigned by the immediate superior.
Process and maintain accurate customer billing information
Generate invoices and statements in a timely manner
Track and monitor outstanding accounts receivable
Communicate professionally with customers via phone, email, and mail to collect overdue payments
Research and resolve billing discrepancies
Process customer payments (including online payments)
Apply late fees and penalties according to company policy
Escalate unresolved accounts to designated personnel when necessary
Maintain detailed records of all collection activities
Prepare reports on collection performance metrics
Adhere to all company collection policies and procedures
NOTE: THIS IS DIRECT AND NOT UNDER AGENCY
