Fresh Graduates - Technical Monitoring Service
Quezon City, National Capital Region
Posted 21 days ago
- Company:
- Nityo Infotech Services Philippines
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 26
Job Description
Customer Service/Support - Technician I – Monitoring Service (HVACR) | Open for Fresh Graduates
Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits
Qualifications:
• Must have good communication skills
• Graduate of any 4-year degree
• Fresh graduates and Associates graduates welcome
• Customer service background is a plus
• Experience in offshore service operations is an advantage
• Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)
Responsibilities:
• Diagnose HVACR/refrigeration alarms based on SLA
• Contact customers via phone/email with accurate documentation
• Analyze alarm history and graphs for sound decision-making
• Update and confirm completed work orders
• Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
- Salary:
- ₱24,000.00 Monthly
