Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Salary:
24.000,00 ₱ /
Monthly
Job Description
Customer Service/Support - Technician I – Monitoring Service (HVACR) | Open for Fresh Graduates
Location: Quezon City
Setup: Hybrid -- Onsite and WFH
Schedule: Shifting (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits
Qualifications:
-- Graduate of any 4-year degree
-- Fresh graduates and Associate graduates welcome
-- Customer service background is a plus
-- Experience in offshore service operations is an advantage
-- Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)
Responsibilities:
-- Diagnose HVACR/refrigeration alarms based on SLA
-- Contact customers via phone/email with accurate documentation
-- Analyze alarm history and graphs for sound decision-making
-- Update and confirm completed work orders
-- Handle inbound/transferred calls as needed
Location: Quezon City
Setup: Hybrid -- Onsite and WFH
Schedule: Shifting (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits
Qualifications:
-- Graduate of any 4-year degree
-- Fresh graduates and Associate graduates welcome
-- Customer service background is a plus
-- Experience in offshore service operations is an advantage
-- Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)
Responsibilities:
-- Diagnose HVACR/refrigeration alarms based on SLA
-- Contact customers via phone/email with accurate documentation
-- Analyze alarm history and graphs for sound decision-making
-- Update and confirm completed work orders
-- Handle inbound/transferred calls as needed
Number of vacancies:
20
Company Description
Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
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