CSR - Travel Booking Online Assistant - Weekends OFF
Quezon City, National Capital Region
Posted 23 days ago
- Company:
- Teleservices Jobs
- Company Description:
- We’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
-Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
-Provide professional and accurate assistance via email, chat, or ticketing systems.
-Ensure high levels of customer satisfaction and compliance with service standards.
-Accurately update booking details and maintain proper documentation.
-Resolve customer concerns efficiently while adhering to travel policies and procedures.
Qualifications:
-At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms).
-High school graduate (K-12), college level, or graduate.
-Strong written and verbal English communication skills.
-Detail-oriented with good problem-solving abilities.
-Willing to work onsite and on a fixed weekday schedule.
What We Offer:
-Weekends off (Monday to Friday work schedule)
-Competitive salary and performance incentives
-Paid training and onboarding
-Career development opportunities
-Friendly and professional working environment
