Healthcare Support Representative - Shifting - BPO

Mandaluyong, National Capital Region
Posted 7 days ago
Company:
Orbit Global Careers
Company Description:
Orbit Global Careers is a global talent solutions provider specializing in the telecommunications industry. We connect telecom companies with skilled professionals, offering customized services to meet the unique demands of this fast-evolving sector.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
33

Job Description

Job Description:

We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as neede
• Provide timely, empathetic, and professional service to every interaction

Qualifications:

• College Graduate or at least 2nd year College without bpo experience
• K-12 graduates with 6 months cce experienced
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages
• Signing Bonus
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
Salary:
₱20,000.00 Monthly