Patient Support Representative - Newbie -Voice/Non-Voice - BPO
Mandaluyong, National Capital Region
Posted 8 days ago
- Company:
- DreamTech Careers
- Company Description:
- At DreamTech, we combine cutting-edge technology with a deep respect for the people behind it. Our mission is simple: build smart solutions, without compromising the well-being of our team. We believe great work comes from happy, balanced people—and we’ve built a culture that proves it.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 30
Job Description
We are hiring enthusiastic and compassionate individuals to join our Healthcare account team. This is an excellent opportunity for fresh graduates or career shifters who are interested in building a career in the healthcare support industry.
Key Responsibilities:
• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as neede
• Maintain accurate and confidential patient information in compliance with HIPAA or data privacy standards
• Provide timely, empathetic, and professional service to every interaction
Qualifications:
• Open to fresh graduates
• High School graduates with strong communication skills may also be considered
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules (including holidays/weekends, if needed)
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱25,000.00 Monthly