Back Office Associate - Healthcare Support Specialist - Mon to Fr

Mandaluyong, National Capital Region

Posted 22 days ago

Company:: Nexorbit PH
Company Description:: A forward-thinking company committed to becoming a global leader in innovation and excellence. We believe that sustainable success comes from a balanced approach—one that empowers our people as much as it drives results. At NexOrbit, we prioritize both performance and well-being, fostering a culture where work-life balance isn’t just a perk, but a principle.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 34

Job Description

Job Description:

We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as needed
• Provide timely, empathetic, and professional service to every interaction

Qualifications:

• College Graduate or at least 2nd year College without bpo experience
• K-12 graduates with 6 months cce experienced
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
• 20,000 Signing Bonus

Job Types: Full-time, Permanent

Salary: Up to PHP 25,000.00 per month

Work Schedule: 8-hour shifts availability

Ready to Join Us? Apply Now and Start Your Journey Toward Success!