Hiring - CSR for Financial Account - Shifting- Weekends OFF

Quezon City, National Capital Region

Posted 6 days ago

Company:: OTele Hires
Company Description:: Great service starts with great people—that’s why at Orbit, we focus on both. We offer world-class customer care while supporting and promoting our team from within. Our core values shape the way we work every day. With Orbit as your partner, you can trust that your customers are always treated with care—whether it’s helping them out, solving a problem, or guiding them through a sale.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

Are you experienced in financial services, mortgage, or brokerage accounts? We're looking for Customer Service Representatives to join our Banking & Financial Services (BFS) team! If you're a high school graduate with at least 1 year of relevant experience, this is your opportunity to grow with a leading company.

Qualifications:
- At least high school graduate
- Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
- Willing to work on a shifting schedule
- Strong communication and customer service skills
- Amenable to work on-site

Job Responsibilities:
- Handle inbound and outbound customer service calls for banking and finance-related concerns
- Assist clients with account inquiries, transaction issues, and product information
- Ensure accuracy and compliance with financial regulations and policies
- Provide excellent service and support to clients in a timely manner

Perks and Benefits:
- Competitive salary of up to ₱19,000/month
- Performance-based incentives
- HMO and other benefits
- Career growth opportunities