Online Chat Agent - Bank/Financial Account - Weekends Off

Quezon City, National Capital Region

Posted 3 days ago

Company:: OrBitline
Company Description:: At Orbit, we’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

Are you experienced in financial services, mortgage, or brokerage accounts? We're looking for Customer Service Representatives to join our Banking & Financial Services (BFS) team! If you're a high school graduate with at least 1 year of relevant experience, this is your opportunity to grow with a leading company.

Qualifications:
- At least high school graduate
- Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
- Willing to work on a shifting schedule
- Strong communication and customer service skills
- Amenable to work on-site

Job Responsibilities:
- Handle inbound and outbound customer service calls for banking and finance-related concerns
- Assist clients with account inquiries, transaction issues, and product information
- Ensure accuracy and compliance with financial regulations and policies
- Provide excellent service and support to clients in a timely manner