Customer Service Representative for Financial Account

Quezon City, National Capital Region

Posted over 30 days ago


Company:: Orbit Teleservices
Company Description:: We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

Are you experienced in financial services, mortgage, or brokerage accounts? We're looking for Customer Service Representatives to join our Banking & Financial Services (BFS) team! If you're a high school graduate with at least 1 year of relevant experience, this is your opportunity to grow with a leading company.

Qualifications:
- At least high school graduate
- Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
- Willing to work on a shifting schedule
- Strong communication and customer service skills
- Amenable to work on-site

Job Responsibilities:
- Handle inbound and outbound customer service calls for banking and finance-related concerns
- Assist clients with account inquiries, transaction issues, and product information
- Ensure accuracy and compliance with financial regulations and policies
- Provide excellent service and support to clients in a timely manner

Perks and Benefits:
- Competitive salary of up to ₱19,000/month
- Performance-based incentives
- HMO and other benefits
- Career growth opportunities