Weekends Off Non-voice - CSR Sales Assistant - Back office

Taguig, National Capital Region

Posted 3 days ago

Company:: Orbit Teleservices
Company Description:: Orbit was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 100

Job Description

We are currently looking for Sales Associates (CSR) to join our dynamic team in a fast-paced BPO environment. As a Sales Associate, you will handle customer interactions through inbound or outbound calls, drive product or service sales, and ensure a positive customer experience. This is an exciting opportunity for individuals who are sales-driven, customer-focused, and ready to grow within the industry.

Responsibilities:
- Engage with potential and existing customers via phone to promote and sell products or services.
- Meet or exceed sales targets and KPIs set by the company.
- Provide excellent customer service and resolve any inquiries in a timely and professional manner.
- Document call outcomes and update customer records accurately.
- Work closely with the team leader to continuously improve performance.

Qualifications:
- Must have completed at least 2 years in college (any course).
- Minimum 6 months BPO experience in a sales account is required.
- Must possess excellent English communication skills (C1 proficiency level).
- Comfortable working in an onsite setup.
- Willing to work on a shifting schedule
Benefits:
- Competitive salary package
- Performance-based incentives
- HMO coverage upon regularization
- Career development and training programs
- Supportive and inclusive work culture