Sr Operations Manager Exp in Healthcare Account (BPO)
QC, National Capital Region
Posted today
- Company:
- Alejandro
- Company Description:
- Leading player in the BPO industry, providing exceptional services to clients worldwide. We are expanding our team and looking for a talented and driven Recruitment Specialist to join our dynamic workforce. Job Description: As a Recruitment Specialist, you will play a critical role in sourcing, screening, and selecting top talent for various BPO positions. You will work closely with the HR and hiring managers to ensure that we hire the best candidates who align with our company’s values and meet the needs of our clients. Key Responsibilities: Manage the full recruitment cycle, from job posting and candidate sourcing to interview scheduling and job offer negotiations. Collaborate with hiring managers to understand job requirements and team needs. Source candidates through various channels, including job boards, social media, and employee referrals. Conduct interviews, screen resumes, and evaluate candidate qualifications. Ensure a smooth and positive candidate experience throughout the recruitment process. Maintain and update recruitment trackers, reports, and candidate database. Assist in onboarding new hires and provide ongoing support as necessary. Qualifications: At least 1-2 years of experience in recruitment, preferably in the BPO industry. Strong knowledge of recruitment processes, interview techniques, and selection procedures. Excellent communication skills (both verbal and written). Proficiency in using recruitment tools, job boards, and social media for candidate sourcing. Ability to work in a fast-paced environment with tight deadlines. Strong attention to detail and organizational skills. A positive attitude and ability to work effectively both independently and as part of a team. Preferred Skills: Experience with mass recruitment and high-volume hiring. Familiarity with Applicant Tracking Systems (ATS) and other recruitment software. Background in sourcing candidates for customer service, technical support, or other BPO roles. Benefits: Competitive salary and benefits package. HMO coverage for you and dependents from day one. 13th-month pay and performance-based incentives. Opportunities for career growth and development.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
We’re Hiring! We are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry within a BPO environment, we want to hear from you!
Key Responsibilities:
* Manage and oversee the daily operations of the healthcare account.
* Ensure smooth workflow and adherence to quality standards.
* Lead, train, and develop a high-performing team.
* Collaborate with internal teams to implement strategies and meet business goals.
