Customer Service Representative - Chat Support

Manila, National Capital Region
Posted 4 days ago
Company:
Telesys Hiring Solutions
Company Description:
Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
10

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!

Your Key Responsibilities
• Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information.
• Refer unresolved concerns to the relevant department or supervisor, following company guidelines.
• Keep current with company products, services, policies, and procedures to ensure precise customer assistance.
• Stay updated on industry developments, best practices, and new technologies in customer service and chat support.
• Take part in team meetings, training programs, and performance reviews.

Perks You'll Enjoy
• Competitive salary
• HMO on Day 1
• One-day hiring process
• Flexible shifts: Day, Night, and Graveyard
• Voice and non-voice accounts available

URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Salary:
₱28,000.00 Monthly