E-Commerce Account Officer/Handler

JOB OVERVIEW:
This position is responsible for optimizing product listings, managing digital marketing campaigns, tracking sales data, and enhancing the online customer experience. The ideal candidate should have a strong understanding of e-commerce best practices, digital marketing strategies, and analytics tools, as well as a passion for increasing online sales and engagement.

KEY RESPONSIBILITIES:
- Handling of e-commerce accounts such as Lazada, Shopee, TikTok, etc.
- Managing and optimizing online product listings across various ecommerce platforms, ensuring accurate descriptions, pricing, and images.
- Developing and implementing digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns, to drive traffic and increase sales.
- Monitoring the daily progress of online activities and transactions.
- Researching new business opportunities.
- Gathering and analyzing data to identify areas needing improvement.
- Developing solutions to optimize a company's e-commerce operations.
- Creating and optimizing landing pages.
- Managing live online chat and customer support.
- Supporting customer interface with electronic data interchange products
- Other assigned task.

QUALIFICATIONS:
- Bachelor's degree in marketing, Business, or related fields.
- 1-2 years of experience in e-commerce, digital marketing, or online sales.
- Proficiency in handling e-commerce platforms (e.g., Lazada, Shopee, TikTok, etc.
- Knowledgeable in enrolling products and participating in campaigns.
- Knowledgeable in SKU.
- Coordinated with Key Account Manager (KAM) is a plus.
- Strong analytical skills with data-driven approach in decision making.
- Excellent communication skills and attention to detail.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.