Customer Service Representative (For Fresh Graduate)

Makati, National Capital Region
Posted today
Logo JK Network Services
Company:
JK Network Services
Company Description:
J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise. Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies. J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers. With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
3

Job Description

Position: Customer Care Representative
Company Industry: IT Outsourcing Industry
Work Location: Makati City
Work Schedule: Shifting Schedule | Weekends Off
Salary: Php 23,000 – 30,000
Work Set-Up: Onsite

JOB REQUIREMENTS:
Preferably residing in or near Makati City
Open to shifting schedules
Bachelor’s degree holder (any course)
Fresh graduates are welcome to apply
Open for undergraduate with background in BPO.

JOB RESPONSIBILITIES:
Answer and manage customer calls and inquiries professionally
Provide real-time responses via email or other channels
Accurately document all customer interactions
Maintain a professional and positive demeanor
Build strong relationships with customers and ensure satisfaction

RECRUITMENT PROCESS: (Online Interview)
HR Interview
Background check
Job Offer