Customer Service Representative - CSR
Pasig, National Capital Region
Posted 3 days ago
- Company:
- JKILC
- Company Description:
- JK International Language Center (JKILC) was established in March 2014, inspired by a Japanese businessman who has been in the ESL industry for almost 10 years. JKILC specializes in providing easy-to-understand English Lessons.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
*HMO
*Government Mandated Benefits
*Night Differential (if applicable)
*13th month pay
*Leave Credits
COMPANY PROFILE: A BPO company that provides a variety of staffing solutions. The company offers services such as contact centers, outsourcing, support services, IT, and technological services. It has been serving numerous clients for over 7 years.
Position: CSR
Company Industry: BPO Company
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 18,000 - Php25,000
Work Set Up: Work On Site
JOB REQUIREMENT:
*Open for Non-Bachelors Degree
*Open for Fresh Graduate
*Amenable to work in a shifting schedule
*Amenable to attend interview (1 day hiring)
*Amenable to be train on site
JOB RESPONSIBILITIES:
*Making constant use of the tools and resources to guarantee first call resolution for clients.
*Respond quickly and effectively to consumer inquiries by learning about their needs, determining the underlying cause of the inquiry, and offering a suitable and long-lasting solution.
*Become brand ambassadors by giving customers the greatest experience possible during all voice encounters in an effort to increase sales.
*Work in a professional setting while fulfilling financial, risk, and customer-centric KPIs and goals as needed.
RECRUITMENT PROCESS: (ONLINE)
*Operations Manager Interview
*Client Interview
*Job Offer
Look for: Ms. Kendra
