Customer Service Representative

Quezon City, National Capital Region

Posted 22 days ago


Company:: J-K Network Services
Company Description:: We are a licensed recruitment company in the Philippines with Government accreditation. We are registered in the Securities and Exchange Commission.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 1

Job Description

Company Profile: BPO outsourcing service company that provides a variety of staffing solutions. The company offers services such as contact centers, outsourcing, support services, IT, and technological services. It has been serving numerous clients for over 7 years.

Position: Customers Service Representative
Work Location: Eastwood Quezon City
Work Schedule: Shifting Schedule
Salary: Php 19,000 - Php 21,000
Work Set Up: Work on site

✨Government mandated benefits
✨HMO
✨13th month pay
✨Leaves credits
✨Life insurance

JOB REQUIREMENTS:
✨At least High School Diploma / Fresh graduate is welcome
✨Minimum 1 year Customer Service Experience
✨Experience in Inbound Sales, Order Taking and Retention
✨Amenable to work onsite in Eastwood, Quezon City
✨Amenable to work in shifting schedule
✨Available to start ASAP

JOB RESPONSIBILITIES:
✨Ensure customer satisfaction and provide professional customer support.
✨Acknowledging and resolving customer complaints.
✨Communicating with customers through various channels.
✨Responding promptly to customer inquiries.
✨Maintaining a positive, empathetic, and professional attitude toward customers at all times.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✨Initial Interview
✨Final Interview
✨Job Offer