Pioneer Account Blended Voice Email
Pasig City, National Capital Region
Posted today
- Company:
- BPO Global Inc.
- Company Description:
- Company Name: BPO Global Inc. About Us: BPO Global Inc. is a leading Business Process Outsourcing (BPO) provider specializing in delivering tailored solutions to help businesses enhance efficiency, reduce operational costs, and improve customer experiences. Founded in 2005, our company has grown to become a trusted partner for a diverse range of industries including finance, healthcare, retail, and technology. Our Services: At BPO Global Inc., we offer a comprehensive suite of BPO services, including: Customer Service and Support: Our dedicated team manages customer inquiries, support tickets, and live chat interactions with a focus on delivering exceptional service and building lasting customer relationships. Technical Support: We provide 24/7 technical support to address IT issues, troubleshoot problems, and ensure seamless operations for businesses and their end-users. Back Office Operations: From data entry and processing to document management and payroll services, we handle critical back-office functions with accuracy and efficiency. Sales and Marketing Support: Our experts assist with lead generation, market research, and sales support to help businesses expand their reach and drive revenue growth. Finance and Accounting: We offer bookkeeping, accounts payable/receivable, and financial reporting services designed to streamline financial operations and ensure compliance. Our Approach: Optima Solutions is committed to delivering excellence through a combination of innovative technology, skilled professionals, and a customer-centric approach. We leverage advanced analytics and automation to optimize processes and provide actionable insights, enabling our clients to focus on their core business objectives.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 110
Job Description
Communication Modes Voice (phone calls) + Non-voice (chat, email, etc.)
Work Type Customer support, technical support, order processing, etc.
Flexibility Agents must switch between calls and non-call tasks as needed
Tools Used CRM systems, softphones, email/chat platforms, ticketing tools
Shift Dynamics Can vary depending on call volume or ticket backlog
- Salary:
- ₱26,000.00 Monthly
