Client Services Manager (Quezon City)
Quezon City, Quezon
Posted 21 days ago
- Company:
- J-K Network Services
- Company Description:
- J-K Network Services is a multilingual recruitment company in the Philippines. We are Japanese company. Our goal is to offer and provide jobs to everyone. J-K Network Services is a trusted partner for providing Jobs in our applicants to almost 600 Client companies around the Philippines Our Services are for free and direct hiring, we are only assisting your application with our partner companies.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
COMPANY PROFILE:
Consumer electronics and home appliances company that is a vibrant, forward-thinking, and dynamic business that manufactures, produces, and distributes top-notch, globally recognized products in the Philippines.
POSITION DETAILS:
Position: Client Services Manager
Company Industry: Home Appliances / Consumer Electronics
Work Location: Quezon City
Work Schedule: 8:30 AM – 5:30 PM
Salary: Php45,000 – Php55,000 (Negotiable)
Work Set Up: Onsite
JOB REQUIREMENTS:
• At least 3 years’ experience as Customer Service Manager in a multi-national appliance company.
• Experience in customer service operations.
• Background in handling technicians and customer service representatives.
• Highly technical and organized; strong admin skills.
• Familiar with ASCs (Accredited Service Centers)
• Willing to work onsite in Quezon City.
• Can start ASAP.
JOB RESPONSIBILITIES:
• Manage daily customer service operations and ensure excellent service delivery
• Supervise technicians and customer service representatives
• Maintain strong communication and coordination with ASCs (Accredited Service Centers)
• Resolve customer issues efficiently and professionally
• Prepare reports and monitor performance metrics
BENEFITS :
- Government Mandated Benefits
- Insurance
- 13th Month Pay
- Growth and Advancement Opportunities
- SL and VL
RECRUITMENT PROCESS: (Onsite)
• HR Interview
• Technical Assessment
• Hiring Manager Interview
• Job Offer
- Salary:
- ₱50,000.00 Monthly
