Customer service representative (TSR)
Makati / Pasig, Quezon
Posted today
- Company:
- MirandaHR
- Company Description:
- We promote a sense of duty and collaboration. We place a strong emphasis on equality and work to include a range of viewpoints that encourage innovation. As a global business, sustainability is at the heart of our operations, conscious of the impact we have on the environment. Moreover, we actively seek ways to uplift our communities and make a positive difference wherever we can. Together, we aim to create a better world every step of the way.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Key Responsibilities:
Answering customer inquiries via phone, email, chat, or in-person.
Resolving complaints and problems with products or services.
Processing orders, forms, applications, and requests.
Maintaining customer records by updating account information.
Escalating unresolved issues to the appropriate departments.
Important Skills:
Strong communication (verbal and written)
Patience and empathy
Problem-solving ability
Attention to detail
Familiarity with CRM software and Microsoft Office tools
Example Job Description Summary:
“As a customer service representative, you’ll be the first point of contact for customers, providing product and service information, resolving issues, and ensuring an excellent customer experience. You’ll need strong communication skills, a calm demeanor under pressure, and a passion for helping others.”
Benefits:
- One-day hiring process
- Complete mandated benefits
- HMO + Free 2 dependents
- up to 550k Accidental and Life Insurance
- 24 Leave Credits
- 20% Night Differential
- Free Medical
- Free Shuttle Services
- Salary increase after 6 months
- Salary:
- ₱19,000.00 Monthly
