Technical Service Representative - HMO Day1

Pasig, National Capital Region

Posted 2 days ago

Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 30

Job Description

One-day hiring process! Earn up to 25k monthly! Sapient is looking for dedicated Tech Support Representatives to join our team! This is for urgent hiring. Apply now!

Key Responsibilities:

• Provide technical support to customers and resolve technical issues
• Communicate technical information to customers clearly
• Escalate technical issues to internal technical teams for resolution
• Troubleshoot and resolve complex technical problems with customers and internal technical teams
• Ensure timely resolution of technical issues and customer satisfaction
• Maintain accurate records of technical issues and resolutions and provide reports to management.

Qualifications:

• High school diploma or equivalent required, with some college coursework in tech or a related field preferred
• Experience is not required
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!