Customer Service Representative - Urgent Hiring Process
Muntinlupa, National Capital Region
Posted 9 days ago
- Company:
- Metacom BPO
- Company Description:
- Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 300
Job Description
Responsibilities:
Provide assistance with inquiries related to products, customer service support, billing, and rate plan changes.
Address customer retention concerns, upsell opportunities, and assist with data product and service technical support.
Troubleshoot customer issues, assist in sales, and manage the addition of new lines of service.
Qualifications:
K12 Graduate or at least 2nd-year college completion and above.
Minimum of 6 months of Call Center Experience (CCE).
Local candidates will not be considered.
Salary range: Php 21,000 – Php 25,000 basic (subject to variations based on commissions, exam scores, and tenure).
Perks & Incentives:
Up to Php 7,000 per month for meeting or exceeding balanced scorecard objectives.
Monthly account-based incentives, including RDOT and Inbound incentives, depending on client and account needs.
Monthly Client-Initiated incentives and promotions.
- Salary:
- ₱25,000.00 Monthly
