Technical Advisor
Quezon City, National Capital Region
Posted today
- Company:
- HBS Marketing Corporation
- Company Description:
- HBS Marketing Corp. is a professional food service equipment supplier in the Philippines with a wide range of products that is required all food related business Establish in Balintawak, Quezon City in 1986, HBS Marketing Corp. specialize in the fabrication of stainless kitchen equipment along with the production of refrigeration equipment catering to the growing food industry in the country ranging from hotels, restaurants and other related businesses. Since then the company has expanded and caters imported brands with high quality standards suitable for the local demand in the country. HBS Marketing Corp. currently employs a staff complement in excess of 40 personnel on an equal opportunity basis. Our sales, installation and service team are well-trained to accommodate all the needs of our valued patrons. Extensive training and knowledge is given to make sure that the clients get well-deserved service.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 10
Job Description
Key Responsibilities
Troubleshooting and problem-solving:
This involves identifying the cause of a problem with a kitchen appliance and providing solutions. This may include providing instructions on how to fix the problem, recommending a repair service, or ordering replacement parts.
Technical advice:
Providing technical information about kitchen equipment, such as how to use it, how to maintain it, and how to troubleshoot common problems.
Order processing:
Processing orders for parts, repairs, or other services. This may involve taking orders over the phone, online, or in person.
Customer service:
Providing excellent customer service to all customers, regardless of the nature of their inquiry. This includes being polite, helpful, and responsive.
Communication:
Communicating effectively with customers, both verbally and in writing. This includes providing clear and concise information, using appropriate language, and responding to inquiries in a timely manner.
Documentation:
Maintaining accurate records of customer interactions, including the nature of the problem, the solution provided, and the date and time of the interaction.
