Customer Service Agent (Start Date - May 5)
Cebu, Cebu
Posted today
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Start Date: May 5, 2025
Work Setup: Onsite at Cebu Business Park, Cebu City
Shift Schedule: Graveyard
Non-negotiable requirements:
> College level/ Associate Graduate
> Excellent communication skills
> Minimum of 1 year work experience in BPO for inbound/ outbound calls
> Good tenure
> Can start ASAP or on May 5, 2025
JOB SUMMARY
The Patient Care Navigator (PCN) is an essential team member of the Telehealth team that provides remote care to our
customer and their employees. The PCN is primarily responsible for processing calls, navigating injured workers through the provider engagement process where triage is not required, answering questions about the process, and transferring calls that require triage in a timely manner.
