L1 Technical Support
Mandaluyong City & Pasig City, National Capital Region
Posted today
- Company:
- Information Professionals Inc.
- Company Description:
- Information Professionals, Incorporated (IPI) is one of the leading experts in providing IT Services, IT Enabled Back Office Services and products in the Philippines. Anchored on its ideals of excellence, service and professionalism, IPI is committed to providing a wide range of high quality IT products and services to a variety of industries. Our expertise encompasses a wide array of client-centered, cost-effective and innovative business process solutions and services which enable our partner organizations to achieve long-term productivity, profitability and sustainability.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
03/25/25
Qualifications:
Bachelor’s degree in IT, Computer Science, Engineering, or related field
At least 6 months of experience in application or server monitoring
Familiar with ticketing systems and router/device configuration
Willing to work on shifting schedules
Job Responsibilities:
Handle incident and request management
Provide Level 1 support for network, applications, and email
Deliver remote technical assistance
