IT Cloud Systems Administrator

System Administration (80%):
Performs daily IT technical and network administrative support to all employees.
1. Server Management:
• Install, configure, and maintain Windows/Linux-based servers.
• Monitor server performance, identify issues, and troubleshoot.
• Perform regular updates, patches, and system optimizations.
• Manage server backups and restore operations.
2. System Security:
• Implement and maintain security measures, such as firewalls, antivirus
software, and encryption protocols.
• Ensure compliance with internal and external security policies and standards.
• Monitor security breaches and provide incident response.
3. User Management:
• Create, modify, and delete user accounts, groups, and permissions.
• Provide access control and manage authentication services (e.g., Active
Directory, LDAP).
4. Software Management:
• Deploy and maintain software applications and systems across the network.
• Assist with troubleshooting application issues and work with vendors for
software support.
• Ensure that software is up-to-date and properly licensed.
5. Monitoring and Reporting:
• Utilize monitoring tools to track system health, performance, and usage.
• Generate reports on server uptime, system performance, and other relevant
metrics.
6. Troubleshooting and Support:
• Provide technical support to end-users and resolve system-related issues.
• Troubleshoot hardware and software problems and provide timely
resolutions.
• Maintain comprehensive documentation of system configurations and
troubleshooting procedures.
Network Administration (20%):
1. Network Configuration:
• Configure and maintain network devices such as routers, switches, and
firewalls.
• Manage LAN/WAN configurations to ensure network stability and
performance.
• Assist with setting up VPNs and remote access configurations for users.
2. Network Monitoring:
• Monitor network performance to detect and resolve issues.
• Troubleshoot and resolve network connectivity issues, including DNS, DHCP,
and routing problems.
• Maintain and update network diagrams and documentation.
3. Security and Compliance:
• Implement and maintain network security protocols, including firewall
configurations and intrusion detection/prevention systems.
• Ensure that network policies comply with relevant industry standards and
regulations.
4. Collaboration with IT Teams:
• Work closely with other IT personnel to resolve network and system issues.
• Collaborate on projects involving both network and system administration
tasks.
WHAT'S EXPECTED FROM YOU:
• Proven experience as a System Administrator, Network Administrator, or in a
similar role for 3 years.
• Strong knowledge of server operating systems (Windows Server, Linux).
• Solid Understanding with Active Directory, DNS, DHCP, and other enterprise-level
systems management.
• Experience with networking protocols, VPNs, and network security practices.
• Knowledge of backup and disaster recovery solutions.
• Strong Experience with cloud platforms (AWS, Azure, etc.) and virtualization
(VMware, Hyper-V) as well cloud services and operations.
• Experience with managing cloud virtual server instances.
• Proficiency in using patch management systems such as Kaseya VSA.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., AWS Certified SysOps Administrator, CompTIA
Server+, Microsoft Certified: Azure Administrator) are a plus.