Customer Service Representative (No Experience Needed)
Cebu City, Cebu
Posted 2 days ago
- Company:
- Nityo Infotech Services Philippines Inc.
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 10
Job Description
Problem Resolution: Effectively addressing customer issues and complaints.
Order Processing: Taking customer orders, processing payments, and handling returns.
Documentation: Maintaining detailed records of customer interactions.
Feedback Collection: Gathering customer feedback to identify areas for improvement.
Escalation: Forwarding complex issues to appropriate departments for further resolution.
Product Knowledge: Maintaining a strong understanding of the company's products and services.
- Salary:
- ₱30,000.00 Monthly
