Customer Service Specialist (Open for Non-Bachelors Degree)

Makati, National Capital Region

Posted 9 days ago

Company:: J-K Network Services
Company Description:: Our company is the number 1 multilingual recruitment firm in the Philippines. We have many global and international clients looking for multilinguals and Filipino Professionals. We work as an HR extension of our clients.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Company Profile: The company is IT software development company delivering high quality products to business partner. They provide cost-effective solutions which are scalable, reliable and built on latest technology platform.

Position: Customer Service Specialist (Open for Non-Bachelor's Degree)
Industry: IT Company
Location: Makati City
Salary: Php40,000 – Php70,000
Working Schedule: Monday to Friday (Dayshift)
Set-up: Work Onsite

BENEFITS :
✨FREE Accommodation
✨FREE Travel Allowance
✨Government Mandated Benefits
✨13th month Pay
✨SL and VL

Requirements:
✨Open for Highschool graduate, undergraduate and Bachelor's Degree.
✨With 1-2 years of experience as Customer Service (Non voice/Voice and Live chat).
✨With experience working in iGaming company.
✨Willing to work outside the Philippines once needed.
✨Willing to onsite interview once needed.

Responsibilities:
✨Answering customer’s questions via phone and/or live chat
✨Maintaining and updating customers’ accounts.
✨Assist the customers’ complaint, determining the cause of the issue.
✨Explaining the best solutions to the customers.
✨Assist and check the customers feedback for improvement.

Recruitment Process
✨Initial Interview
✨Final Interview
✨Job Offer