Customer Service Associate (Open for Undergraduates)
Makati, National Capital Region
Posted 2 days ago
- Company:
- J-K Network Services
- Company Description:
- J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Position: Customer Service Associate (Open for Undergraduates)
Industry: IT Company
Location: Makati City
Salary: Php40,000 – Php70,000
Working Schedule: Monday to Friday (Dayshift)
Set-up: Work Onsite
BENEFITS :
✨FREE Accommodation
✨FREE Travel Allowance
✨Government Mandated Benefits
✨13th month Pay
✨SL and VL
Requirements:
✨Open for Highschool graduate, undergraduate and Bachelor's Degree.
✨With 1-2 years of experience as Customer Service (Non voice/Voice and Live chat).
✨With experience working in iGaming company.
✨Willing to work outside the Philippines once needed.
✨Willing to onsite interview once needed.
Responsibilities:
✨Answering customer’s questions via phone and/or live chat
✨Maintaining and updating customers’ accounts.
✨Assist the customers’ complaint, determining the cause of the issue.
✨Explaining the best solutions to the customers.
✨Assist and check the customers feedback for improvement.
Recruitment Process
✨Initial Interview
✨Final Interview
✨Job Offer
- Salary:
- ₱70,000.00 Monthly
