Customer Service Representative - Healthcare Account

Sta. Mesa, National Capital Region

Posted 25 days ago

Company:: Metacom
Company Description:: Metacom was established to deliver tailored consulting, IT-enabled support, and business process outsourcing solutions designed to meet the specific needs of our clients. We are committed to providing meaningful career opportunities that foster professional growth and success within the BPO industry.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Job Responsibilities
Deliver outstanding customer service through clear and professional communication

Quickly respond to customer inquiries and provide effective solutions

Adhere to company guidelines while working onsite under a shifting schedule

Qualifications
Must be 18 years old or above and currently living in Metro Manila

Accepting high school (old curriculum), SHS graduates, college undergraduates, and fresh graduates

Strong communication skills

Open to working onsite and in rotating shifts

BPO experience is an advantage but not required

Employee Benefits
HMO coverage effective on Day 1

Medical insurance upon regularization (including common-law partners)

Additional perks: night differential, rice subsidy, holiday and OT pay, paid leaves

13th month salary

Day 1 access to mental wellness programs

Discounted medicines through the Alagang Alorica program

Full government-mandated benefits